Our experience and vision is a strong combination for non-everyday challenges that await "the railway"
Syracuse has its roots in advising IT organizations. At the time, the focus was on how ICT organizations could be set up to support the business objectives of organizations as well as possible. We realized at an early stage that digitization of ICT management via real-time monitoring of - among other things - ICT networks only works if this data is converted into control information for operational management - corrective and preventive maintenance. We gradually realized that this - and other common IT management processes - does not only apply to IT companies with IT assets, but to all companies that actively participate in or participate in asset management.
We believe it is essential that, in addition to a so-called digital reality (digital twin), an administrative reality is also recorded in a configuration management database. This contains information about the object and the relationships that a system or object has with other systems or objects per system or object. Based on this information, projects or changes can be carried out in a controlled manner, because specialists can estimate the impact and risk (chance x effect) on their managed systems and objects and take necessary mitigating measures. If this is not in order and you cannot rely on it, then management can only be started through "inventories". This is a waste of time and money.
In order to obtain the benefits of digitization of management, a link must be found with administrative management tools, management processes and the management organization must be set up and employees must be trained. In the current technological innovations around asset management, we see the same challenge in the organizational set-up of management as was the case in 'ICT' in the 1990s.
Since 2006, Syracuse's focus has been on the rail sector. We have done various processes from interim management, project management to consultancy. Our clientele ranges from rail infrastructure managers, engineering firms, contractors and IT service providers. Since 2006, our projects have mainly been colored by the application of organizational design principles from ICT management in asset management.